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Job Requirements of Community Service Worker 1 or 2 Bilingual:
Education:
- Equivalent to the completion of two years of college course work.
Experience:
- Two years of responsible community service experience.
- Or an equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying.
** Please provide your resume.
Testing Requirements
- Successful hire will be contingent upon taking a bilingual test to demonstrate proficiency in both English & Spanish
Notes:
- This position is subject to a full criminal offender information record check.
- Offers of employment are contingent upon consenting to and successfully passing a drug screening test.
DRIVER’S LICENSE
Must be in possession of a valid driver's license at time of application, and a valid Oregon Driver's license by time of appointment.
Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
COMMUNITY SERVICE WORKER 1 & 2
BILINGUAL “B”
Language - Spanish
DEFINITION:
To assist in providing bilingual communication with Limited English Proficient (LEP) persons. Individuals in these classifications do more than self-identify; they have successfully passed a test demonstrating proficiency in both English and the other language administered by the County. The need for the use of the second language in the performance of job duties in this classification has been identified.
EXAMPLES OF DUTIES:
In addition to the regular knowledge, skills, and abilities required of the employee’s main classification, the bilingual duties of this adjunct classification may include, but are not limited to the following:
- Interpreting between English speakers and LEP persons.
- Orally translating documents
- Providing oral assistance
- Providing written assistance, including some written document translation
MINIMUM QUALIFICATIONS:
Knowledge of:
Both languages, demonstrating the ability to convey information in both languages quickly and accurately.
Ability to:
- Communicate clearly and concisely.
- Maintain confidentiality of communications.
EXPERIENCE AND TRAINING:
-
An equivalent combination of experience and training or demonstrated abilities qualifying the employee or applicant to perform the duties described herein. These skills and abilities may be acquired in various ways; i.e., education and/or bilingual or bicultural experiences.
Equal Employment Opportunity
Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
Strategic Plan
In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.
The
focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.Trauma Informed Care Statement
Lane County Health & Human Services is committed to providing Trauma Informed Care. As an organization, we recognize that many of the people we serve have experienced trauma, either currently, recently or in their past. Our agency is dedicated to incorporating an understanding of trauma, both with our clients and with each other. Our employees receive ongoing training to develop or deepen their understanding of trauma and its impacts.
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Community Service Worker 1 or 2 Bilingual
Community Service Worker 1: $21.92- $29.24/Hourly
Community Service Worker 2: $26.03- $34.82/Hourly
About the Position
Lane County’s Community Health Centers is seeking a dedicated Bilingual Community Service Worker (CSW) to join the Dovetail Program — a team of Community Health Workers embedded within our federally qualified health center (FQHC) primary care clinics.
The Dovetail Program addresses health-related social needs that impact stability, access, and overall well-being. We recognize that housing, food security, transportation, income, and social support directly influence health outcomes. Our work is grounded in relationship-based, community-centered approaches that honor lived experience and promote dignity, equity, and empowerment.
In this role, you will partner directly with patients to identify priorities related to unmet social needs and help them build practical skills, community connections, and sustainable support systems aligned with their goals.
You will:
- Assist patients in navigating community resources and public benefits
- Support access to housing, food, transportation, behavioral health, and other essential services
- Coordinate with primary care providers and multidisciplinary teams
- Document and track services within structured systems
- Serve as a trusted bridge between patients, clinics, and community supports
This position works across clinic and community settings and is a recognized member of the primary care team, with a focus on the non-medical factors that shape health and well-being.
The ideal candidate:
We are seeking a compassionate, culturally responsive professional who:
- Has experience in community-based or human services roles (community health work, outreach, case navigation, resource coordination, etc.)
- Is familiar with Oregon Health Authority (OHA) Community Health Worker core competencies and values
- Demonstrates strong interpersonal and cross-cultural communication skills
- Thrives in collaborative, multidisciplinary environments
- Brings a trauma-informed and strengths-based approach
- Is comfortable documenting services in electronic health record (EHR) or structured systems
- Is proficient in basic computer applications
*OHA Community Health Worker certification is a program standard for this role. Candidates who do not yet hold certification will be supported in obtaining it.
About the Division
Lane County provide affordable primary care for the whole family – infants, children, adolescents, adults, and seniors – as well as integrated behavioral health, alternative services such as acupuncture, and preventative dental services. At Community Health Centers, we focus on integrated care that values the whole person. Our services encompass not only treatment and prevention of illness, but also health education and behavioral health services.
At Lane County Community Health Centers, we have adopted a model of primary care called Patient Centered Medical Home. Our services are organized around care teams who work collaboratively to support our patients. Our integrated care teams include primary care providers, nurses, medical assistants, patient care coordinators and behavioral health specialists. This model of primary care prioritizes the patient, who has increased access to other services beyond general medical care at our clinics. Our care teams also help patients reach their optimal health status by addressing social determinants of health barriers to care such as transportation, food insecurity, or housing.
Schedule: Monday - Friday; 8:00am - 5:00pm.
*This is an AFSCME represented position*
Job Requirements:
Education:
- Equivalent to the completion of two years of college course work.
Experience:
- Two years of responsible community service experience.
- Or an equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying.
** Please provide your resume.
Testing Requirements
- Successful hire will be contingent upon taking a bilingual test to demonstrate proficiency in both English & Spanish
Notes:
- This position is subject to a full criminal offender information record check.
- Offers of employment are contingent upon consenting to and successfully passing a drug screening test.
DRIVER’S LICENSE
Must be in possession of a valid driver's license at time of application, and a valid Oregon Driver's license by time of appointment.
Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
COMMUNITY SERVICE WORKER 1 & 2
BILINGUAL “B”
Language - Spanish
DEFINITION:
To assist in providing bilingual communication with Limited English Proficient (LEP) persons. Individuals in these classifications do more than self-identify; they have successfully passed a test demonstrating proficiency in both English and the other language administered by the County. The need for the use of the second language in the performance of job duties in this classification has been identified.
EXAMPLES OF DUTIES:
In addition to the regular knowledge, skills, and abilities required of the employee’s main classification, the bilingual duties of this adjunct classification may include, but are not limited to the following:
- Interpreting between English speakers and LEP persons.
- Orally translating documents
- Providing oral assistance
- Providing written assistance, including some written document translation
MINIMUM QUALIFICATIONS:
Knowledge of:
Both languages, demonstrating the ability to convey information in both languages quickly and accurately.
Ability to:
- Communicate clearly and concisely.
- Maintain confidentiality of communications.
EXPERIENCE AND TRAINING:
-
An equivalent combination of experience and training or demonstrated abilities qualifying the employee or applicant to perform the duties described herein. These skills and abilities may be acquired in various ways; i.e., education and/or bilingual or bicultural experiences.
Equal Employment Opportunity
Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
Strategic Plan
In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.
The
focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.Trauma Informed Care Statement
Lane County Health & Human Services is committed to providing Trauma Informed Care. As an organization, we recognize that many of the people we serve have experienced trauma, either currently, recently or in their past. Our agency is dedicated to incorporating an understanding of trauma, both with our clients and with each other. Our employees receive ongoing training to develop or deepen their understanding of trauma and its impacts.